We Put AI to Work
Digital Labor Operating Model
Human Governance
• Human accountability by Design
• Separation of Intelligence & Execution
• Exception Handling & Escalation
• Auditability & Traceability
• Risk & Compliance Alignment
Al Agent Intelligence
• Reasoning
• Analysis
• Content Creation
• Decision Support
Digital Labor That Delivers Real Business Outcomes
For over 10 years, we’ve helped organizations turn AI, automation, and virtual humans into productive digital labor.
Using industry-leading Blue Prism® Digital Workers, AI agents, and our proven Digital Labor Operating Model™ (DLOM™), we move AI from pilots into real operational work.
AI doesn’t create value until it does work. We make that happen.
Why Most AI & Automation Initiatives Fail in Production
Organizations don’t struggle to acquire AI.
They struggle to put AI to work.
Legacy IT and Automation Paradigms
Designed to deliver software
Built to integrate systems
Optimized for stable, deterministic processes
They were never designed to manage digital labor.
Failure Outcomes
AI agents that demonstrate intelligence but don’t execute
Automation that breaks under real-world conditions
Pilots that never scale
“Autonomous” solutions no one trusts
This is not a technology problem. It is a paradigm mismatch.
A Proven Model for Putting AI to Work
We don’t experiment with AI.
We operationalize it.
Our approach is built on more than a decade of experience implementing virtual human Digital Workers in real production environments—long before AI agents became mainstream.
Built on 10+ years of Digital Worker delivery
Designed specifically for digital labor
Validated—not disrupted—by AI agents
The Digital Labor Operating Model™ (DLOM™)
A Business-First Operating Model for Digital Labor
The Digital Labor Operating Model™ is our proprietary paradigm for designing, proving, deploying, and governing digital labor—combining humans, AI agents, and enterprise Digital Workers to deliver real work at scale.
Digital labor is not software. It is labor—and must be managed as such.
Start with the work, not the technology
Treat Digital Workers as labor resources
Clear separation of roles
Role Separation:
AI Agents: intelligence, reasoning, content creation
Blue Prism® Digital Workers: execution across systems
Humans: oversight, judgment, accountability
How We Put AI to Work
Define the business use case
Human-led, AI-augmented execution
Capture judgment and exceptions
Stabilize the work
Deploy Blue Prism® Digital Workers
Govern, measure, and improve
We don’t automate assumptions. We automate proven work.
Blue Prism® Digital Workers and AI Agents in Production
Enterprise-Grade Digital Workers
Workflow orchestration
System integration
Controls and auditability
Reliability at scale
AI Agents That Add Practical Intelligence
Reasoning and analysis
Classification and planning
Content creation and decision support
AI agents think. Blue Prism® Digital Workers execute.
10+ Years of Delivering Digital Workers at Scale
We know where automation breaks
We recognize failure patterns early
We design for real-world variability
We build trust across business, IT, and compliance
AI is new. Digital labor is not.
Services-Led AI Automation, Platform-Partnered
We are a services-led digital labor partner, not a software vendor.
Blue Prism®
Complementary AI and agent technologies
No proprietary tools to sell
Technology selected based on the work
DLOM™ applied to every engagement
Who We Help Put AI to Work
Organizations seeking real AI outcomes
Teams ready to move beyond pilots
Regulated or complex environments
Leaders who value governance and execution
Ready to Put AI to Work?
If you’re investing in AI agents, digital workers, or automation—and want results you can trust—we can help.
Chat to our RPA & Related AI Expert
Contact us today to discuss your RPA journey, where you might be in relation to your competitors/industry and how we can help, quickly and cost effectively.